{"id":2259,"date":"2026-03-18T16:38:06","date_gmt":"2026-03-18T15:38:06","guid":{"rendered":"https:\/\/www.balucosmetici.com\/terms-and-conditions\/"},"modified":"2026-04-19T12:57:58","modified_gmt":"2026-04-19T10:57:58","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.balucosmetici.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2259\" class=\"elementor elementor-2259 elementor-276\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa4d554 e-con-full e-flex e-con e-parent\" data-id=\"fa4d554\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4619af6 elementor-widget elementor-widget-shortcode\" data-id=\"4619af6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"45\" class=\"elementor elementor-45\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dab18f3 e-con-full e-flex e-con e-parent\" data-id=\"dab18f3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-90a3aa0 ele-section-inline e-flex e-con-boxed e-con e-child\" data-id=\"90a3aa0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80012ca elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"80012ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d82726 ele-section-30 e-flex e-con-boxed e-con e-parent\" data-id=\"3d82726\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90667ec elementor-widget elementor-widget-text-editor\" data-id=\"90667ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>1. Seller Information<\/strong><br>DAP SRLS\u2028Via Diego Rapolla, 62 \u2013 85029 Venosa (PZ), Italy\u2028VAT: 02003750763\u2028REA: PZ-150626\u2028Email: info@balucosmetici.com\u2028PEC: dapsrls@mypec.eu<\/p><p><strong>2. Scope<\/strong><br>These Terms govern the sale of cosmetic products via www.balucosmetici.com<\/p><p><strong>3. Pre-contractual information<\/strong><br>Customers are informed about:<br>product features <br>total price <br>shipping <br>delivery time <br>payment methods <br>withdrawal rights<\/p><p><strong>4. Products<\/strong><br>Descriptions are indicative. <\/p><p><strong>5. Prices<\/strong><br>Include VAT. Shipping at checkout.<\/p><p><strong>6. Payments<\/strong><br>PayPal, Klarna, Card, Apple Pay, Google Pay.\u2028Charged immediately.<\/p><p><strong>7. Contract<\/strong><br>Confirmed via email.<\/p><p><strong>8. Shipping<\/strong><br>2\u20135 days, \u20ac7, free over \u20ac30.<\/p><p><strong>9. Withdrawal<\/strong><br>According to the Consumer Code (Italy):<br>14 days <br>sealed products only <br>customer pays return<\/p><p><strong>10. Refunds<\/strong><br>Within 14 days.<\/p><p><strong>11. Returns<\/strong><br>Conditions:<br>unused, sealed <br>no opened items <br>Process:<br>Email request with order details.<br>Shipping:<br>Customer responsibility.<br>Inspection:<br>Seller may verify before refund.<\/p><p><strong>12. Legal guarantee<\/strong><br>24 months.<\/p><p><strong>13. Additional guarantees<\/strong><br>Promotions may apply.<\/p><p>14. Liability<br>No liability for misuse\/delays.<\/p><p><strong>15. Privacy e Cookie<\/strong><br>According to General Data Protection Regulation (GDPR).<\/p><p><strong>16. ODR<\/strong><br>According to Regulation (EU) No 524\/2013:<br>https:\/\/ec.europa.eu\/consumers\/odr\/ <\/p><p><strong>17. Governing law<\/strong><br>Italian law applies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. Seller InformationDAP SRLS\u2028Via Diego Rapolla, 62 \u2013 85029 Venosa (PZ), Italy\u2028VAT: 02003750763\u2028REA: PZ-150626\u2028Email: info@balucosmetici.com\u2028PEC: dapsrls@mypec.eu 2. ScopeThese Terms govern the sale of cosmetic products via www.balucosmetici.com 3. Pre-contractual informationCustomers are informed about:product features total price shipping delivery time payment methods withdrawal rights 4. ProductsDescriptions are indicative. 5. PricesInclude VAT. Shipping at checkout. 6. PaymentsPayPal, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2259","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and conditions - Bal\u00f9 Cosmetici<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.balucosmetici.com\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and conditions - Bal\u00f9 Cosmetici\" \/>\n<meta property=\"og:description\" content=\"1. 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