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Airless

why does my airless bottle not dispense product or seem blocked?

airless bottles work through a vacuum system that pushes the product upward without using an internal tube. especially during the first use, the mechanism may not yet be activated, or a small interruption may occur during use.

  • press the pump several times (10–15 consecutive pumps) to activate the system and allow the product to rise
  • Assicurati che il flacone sia su una superficie piana durante l’utilizzo.
  • make sure the bottle is on a flat surface during use if necessary, turn the bottle upside down and press a few times to help release internal air
  • avoid disassembling the container, as it may compromise the airless system

if the product still does not dispense after these attempts, contact our customer service: we will be happy to assist you.